HFY GLASS established in 2007 is one of the most outstanding manufacturers of glass smoking pipes in China. We provide OEM services for
Many famous brands , such as GRAVGlass, Black Leaf Glass, Blaze Glass, Grace Glass, Diamond Glass and so on. Our company has nearly 200 employees including 90 professionaltechnicialblowers. We have the following advantages:
1. Fast production speed, strict quality standard.
2. New products come out every month with professional design team.
3. Keep good business relationships with upstream and downstream enterprises that we can minimum the cost and offer our customersthe best price
4. Quick delivery as more than 10,000 products in stock are ready for shipment.
Welcome to contact us for further information.
both are available
1).Please list your special requests (color, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 3 to 15 working days upon receipt of payment.
2).Any items you order shall be only shipped after your payment is received by the Third Party (Bank ) We ship the item for customers through Chinapostair, EMS, UPS, DHL, Fedex or Air Mail, according to actual situation .
3).You will be notified by email with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
4).As for the delivery destinations (your address) where only DHL or UPS are available, if it is the so called remote area by DHL or UPS, the additional fee shall be paid by the buyer.
5).We shall not take the responsibility for any shipping accidents, delays or other matters result from shipping carriers or force majeure reasons.
6).For package missed on the way to the destination, we would try our best to contact with the express company and update the latest information for you. However, there may be some delayed reply because of the time difference.
Return & Exchange
*If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
*If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
1.If you need some of the goods returned, please be sure to keep return goods and accessories intact.
2.You need to take all the necessary logistics costs returns. Buyers are responsible for return shipping with proper packaging.
3.We will declare the parcel as a gift at low value to avoid problems at the customs. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
4.If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
5.The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors,please contact us before you place the order.
6.If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
*Updating new items in our store everyday.
*We guarantee that the goods have subject to rigorous quality checks to ensure that the goods you receive with good quality.All items are professionally packed with great care to ensure safe delivery.
*If there is product quality, or parts incomplete so long as you are able to present the relevant explanatory materials, we will provide you with return service.
*Responding every single problem that you met in short time ASAP and do everything in reach to solve them ,do our best to let every customer be satisfied with our items and service.
*Being totally honest with everything you want to know, no lies between seller and customer.
*We eeply hope that you are pleased with your purchase from us.
*Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
*Please don't hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.
*Our job is to make your purchasing be a worry-free experience. Thank you!
Hope You Enjoy Your Shopping!!
Payment & Security
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